I just want to share my insights about the JBL GO Bluetooth speaker by Harman Kardon. Late last year i was doing some window shopping at a mall when i heard this loud music as i pass by into a tech shop. there's a lot of people gathering in that tech shop, out of my curiousity i checked whats happening and i was shocked to what i saw. The loud music that i'm hearing is from a very small bluetooth speaker it has a dimension of 68.3 x 82.7 x 30.8 (mm) yes!! its that small and it only weighs 130g. And I'm like "what??" so I decided to test it on my own and played a couple of tracks in it. I loved how it sounds, the audio is so clear specially for the vocals. So I purchased one for 1,600 pesos, and i tested it the whole day and comparing it to the other bluetooth speaker that i have. When i compared a couple of bluetooth speakers to the JBL GO one thing that makes it stand out is its ability to deliver high quality audio despite of its size, and it has a very good design. You can put the speaker any place u want it to be because the design is like a mini sound box so there is no problem at all in putting the speaker to any surface, plus you can hang the speaker to your back pack, motorbike etc. if you are traveling because it has a place where you can put a clip for you to hang it. I really loved this speaker because of its quality the only down side of this speaker is that it struggle on secondary bass specially for EDM music genres, but i don't mind it because i understand that JBL has to cut some corners for the features because of its size, besides other than the EDM genres the speaker works very very well. The JBL GO can play up to 5 hours of full volume music (play time varies by volume and audio content) it can go up to 9 hours of play time in a normal volume level charging time of the device is only 1.5 hours it uses bluetooth version 4.1 it supports A2DP V1.2, AVRCP V1.4, HFP V1.6, HSP V1.2 rated power is 3.0W and one thing i like about the speaker is that it has a 3.5mm audio jack for auxiliary audio meaning you can use the speaker even without bluetooth by means of audio cable and the cool thing about it is that it can play simultaneous with another speaker if you connect them both using a 3.5mm audio cable. Aside from that you can use the speaker in making and receiving calls while connected via bluetooth and i was so amazed because the built in microphone of the speaker has noise cancelling meaning you are very clear at the other end of the line. So as an overall review i will give JBL GO a 4 star rating because its a pretty decent speaker it can easily fill up a room by its clear audio and fantastic beat. Really guys if you have one of these speakers you'll be surprised by the sound it produces despite of its size, by the way the speaker has a variety of colors; it has black(which i own), blue, teal, yellow, gray, red, and orange. You wont regret having this speaker as it performs really well.
Thank you for taking the time in reading i hope you find this very informative.
Showing posts with label customer support. Show all posts
Showing posts with label customer support. Show all posts
Friday, August 26, 2016
Saturday, May 25, 2013
CALL CENTER AGENT, MY FIRST EXPERIENCE AND IT WAS CHALLENGING AND FUN!
PASTILAN MAN! DIRI HARUMAMAY AN CALL CENTER NGA TRABAHO!
I want to share my job hunt in Manila before, way back 2009. I went to Manila without enough money. I just borrowed money to some of "bagtac" in our place in Ipao, Calbayog City. I stayed with my relatives in Sampaloc, owned by Beth Moloboco. I went to GlobeAsia, Makati, because my cousin Rebecca referred me to apply there, but I failed, maybe because I have no call center experience or the way I communicate, sounds bisaya. I went to ETELECARE (Now: Stream Global) at PB Com tower, tallest tower in Makati I guess. I passed exams but I failed interview, because I can't clearly hear or understand the way the HR asked questions. I was kinda desperate, I tried John Clements or any recruitment firm to have them endorse me to some bigger call center company. I was endorsed to Telus, however, it was in Global City, OMG, quite far. I saw Convergys, but I was discouraged by my seat mate during the walk-in, he told me that it was suicide to apply at CVG Glorietta, HR were terrorizing applicants by giving hardcore exams and interviews. Because of that, I backed out. Days passed, I have no job offer still, I traveled to Pasig, I saw SITEL Philippines. I walked-in, loaded with applicants, it was a 1-day process, until I passed the 1st interview, written exam, call simulation and the next day was the FINAL interview with the operation's manager who will be the OM of my account. I was profiled to Blockbuster account, an online DVD rentals. I was in customer complaints. Sending emails and the half hours would be calls. I got hired for at least 2 days and started the training after 1 week of completing all the requirements. While I was in training, I received a lot of final Interview calls. Of course, I was in a hurry and I badly need an income, therefore, I decided to continue with Sitel. The company is great, with great facilities and great people. I used to eat at the pantry and watch TV or videos alone. Since Pasig is quite far from Sampaloc, I used to sleep at the sleeping quarter and took a bath at the same time. I considered Sitel as my dormitory since I didn't go home, I just stayed at Sitel for 5 days in a week. Then if I have no work yet, I always in standby mode at SM Megamall, sleeping at the benches or at the food court. At first, we were in morning shift, until we were transferred to evening shift with better night differential bonus. It is usual that after months in the operation, you will be transferred to new teams and a lot of changes happened and we should be ready all the time. I went home to Samar because my wife gave birth to our first baby "Ayesha" and I decided not to report back, I emailed resignation but they didn't accept it, instead, they fired me. =)
Remembering my first wavemates. The Blockbuster Wave 16. Here are the names. Say present?
Maria Annie Flores
Apple Ann Gopes
Adam Joseph Mayor
Sabdulah "John D" Pacasum
Noime Anne Saa
Jennifer Tanola
Mark Angelo Cortez
Liecel Garcia
Fredrich Manguiran
Juna Mae Puga
Noel Fernando Saylago
Johna Tayoto
Criselda Iris Magat
Josefina Tanala
Elaine Velasquez
Sherry Ann Villaran
Michelle Kerl Acedillo
Menchie
And our beloved Trainer: Aliza Nepomuceno-Bautista
See? I still remember ya'll!
I want to share my job hunt in Manila before, way back 2009. I went to Manila without enough money. I just borrowed money to some of "bagtac" in our place in Ipao, Calbayog City. I stayed with my relatives in Sampaloc, owned by Beth Moloboco. I went to GlobeAsia, Makati, because my cousin Rebecca referred me to apply there, but I failed, maybe because I have no call center experience or the way I communicate, sounds bisaya. I went to ETELECARE (Now: Stream Global) at PB Com tower, tallest tower in Makati I guess. I passed exams but I failed interview, because I can't clearly hear or understand the way the HR asked questions. I was kinda desperate, I tried John Clements or any recruitment firm to have them endorse me to some bigger call center company. I was endorsed to Telus, however, it was in Global City, OMG, quite far. I saw Convergys, but I was discouraged by my seat mate during the walk-in, he told me that it was suicide to apply at CVG Glorietta, HR were terrorizing applicants by giving hardcore exams and interviews. Because of that, I backed out. Days passed, I have no job offer still, I traveled to Pasig, I saw SITEL Philippines. I walked-in, loaded with applicants, it was a 1-day process, until I passed the 1st interview, written exam, call simulation and the next day was the FINAL interview with the operation's manager who will be the OM of my account. I was profiled to Blockbuster account, an online DVD rentals. I was in customer complaints. Sending emails and the half hours would be calls. I got hired for at least 2 days and started the training after 1 week of completing all the requirements. While I was in training, I received a lot of final Interview calls. Of course, I was in a hurry and I badly need an income, therefore, I decided to continue with Sitel. The company is great, with great facilities and great people. I used to eat at the pantry and watch TV or videos alone. Since Pasig is quite far from Sampaloc, I used to sleep at the sleeping quarter and took a bath at the same time. I considered Sitel as my dormitory since I didn't go home, I just stayed at Sitel for 5 days in a week. Then if I have no work yet, I always in standby mode at SM Megamall, sleeping at the benches or at the food court. At first, we were in morning shift, until we were transferred to evening shift with better night differential bonus. It is usual that after months in the operation, you will be transferred to new teams and a lot of changes happened and we should be ready all the time. I went home to Samar because my wife gave birth to our first baby "Ayesha" and I decided not to report back, I emailed resignation but they didn't accept it, instead, they fired me. =)
Remembering my first wavemates. The Blockbuster Wave 16. Here are the names. Say present?
Maria Annie Flores
Apple Ann Gopes
Adam Joseph Mayor
Sabdulah "John D" Pacasum
Noime Anne Saa
Jennifer Tanola
Mark Angelo Cortez
Liecel Garcia
Fredrich Manguiran
Juna Mae Puga
Noel Fernando Saylago
Johna Tayoto
Criselda Iris Magat
Josefina Tanala
Elaine Velasquez
Sherry Ann Villaran
Michelle Kerl Acedillo
Menchie
And our beloved Trainer: Aliza Nepomuceno-Bautista
See? I still remember ya'll!
Labels:
agent,
bpo industry,
business,
call center,
cebu,
convergys,
customer service,
customer support,
environment,
experience,
fun,
hired,
makati,
manila,
processing,
wave,
wave 16,
wavements
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